HUMAN CAPITAL OUTSOURCING SERVICES COMPENSATION SURVEY

Below are the positions included in this annual survey.

EXECUTIVE MANAGEMENT
Business Unit Head
Head of Finance
PLAN ADMINISTRATION/RECORD-KEEPING
Head of Plan Administration/Record-keeping
Plan Administration Section Manager
Plan Administration Unit Manager
Plan Administration Manager
Plan Administration Specialist
Plan Administration Analyst III
Plan Administration Analyst II
Plan Administrations Analyst I
Transaction Processor III
Transaction Processor II
Transaction Processor I
MARKETING
Head of Marketing
Manager, Market Planning and Research
Product Manager II
Product Manager I
Marketing Specialist II
Marketing Specialist I
Proposal Consultant II
Proposal Consultant I
SALES
Head of Sales
National Accounts Manager
Field/Regional Sales Manager
Sales Professional II
Sales Professional I
RELATIONSHIP MANAGEMENT
Head of Relationship Management
Relationship Management Team Leader
Relationship Manager IV
Relationship Manager III
Relationship Manager II
Relationship Manager I
IMPLEMENTATION
Head of Implementation
Implementation Unit Manager
Implementation Team Leader
Implementation Specialist III
Implementation Specialist II
Implementation Specialist I
BUSINESS ANALYSIS
Project Manager
Project Leader
Senior Business Analyst
Business Analyst
Junior Business Analyst
TECHNOLOGY
Programmer/Analyst IV
Programmer/Analyst III
Programmer/Analyst II
Programmer/Analyst I
Quality Assurance Manager
Quality Assurance Analyst
COMPLIANCE
Head of Compliance
Compliance Specialist III
Compliance Specialist II
Compliance Specialist I
EMPLOYEE COMMUNICATIONS
Head of Communications
Communications Consultant III
Communications Consultant II
Communications Consultant I
Communications Specialist
Employee Meeting Specialist
CLIENT SERVICE CENTER
Delivery Group Manager
Cluster Manager
Unit Manager
Client Service Center Team Leader
Client Service Representative III
Client Service Representative II
Client Service Representative I
Client Service Center Performance Analyst
Monitoring Specialist
Survivor Services Representative II
Survivor Services Representative I
Retirement Plan Asset Retention Representative
CORPORATE HR SERVICES
Service Line Leader
Client Service Manager
Administrator
Analyst/Specialist II
Analyst/Specialist I
Processing Assistant
Each position is broken out by several or all of the following product/practice areas:
  • Defined Contribution/Defined Benefit
  • Defined Benefit
  • Health/Welfare
  • Broad HR Services
  • Payroll
  • Performance Management
  • Compensation
  • Recruiting/Staffing
  • Benefits
  • Diversity
  • Employee Relations
  • HR Generalist
  • Stock Plan Administration
  • Outsourcing Area Only
  • Broad Area/Entire Company
  • All
  • Other